Shipping Policy
Thank you for choosing Myria, where luxury meets skincare. We are dedicated to providing a swift and satisfying shopping experience.
Order Processing and Shipping Time
- Order Processing: Orders are processed and shipped within 24 hours of receipt, excluding weekends and public holidays.
- Domestic Shipping Time: Delivery typically takes between 7 to 10 business days from the date of dispatch. Please note that delivery times may vary based on your location within India.
Shipping Costs
- Shipping costs are calculated based on your location and the size of your order. The total shipping cost will be displayed at checkout.
Order Cancellation
- Cancellation Policy: Once an order is confirmed and processed, it cannot be canceled. Please ensure that all details are correct before finalizing your purchase.
Shipping Address
- Ensure that the shipping address provided is accurate. Myria is not responsible for any delays or issues resulting from incorrect or incomplete addresses.
Order Tracking
- After dispatch, you will receive a tracking number via email. Use this number to track your order’s status on our courier partner’s website.
Handling Damaged or Defective Products
- Return Address: To return a damaged or defective product, please ship it to:
- Blue Frog Solutions Pvt Ltd. 380/4 Ground Floor, 100 Feet Rd, opp. Corporation Bank, Ghitorni, Delhi, New Delhi, Delhi 110030
- Return Shipping Costs: Shipping costs for returning a damaged or defective product will be covered by us. Contact our customer service at care@myriaskincare.com for instructions on how to proceed.
- Replacement Shipping Times: Shipping times for replacements may vary depending on your location. We will strive to expedite this process as much as possible.
Important Notes
- Customs Duties and Taxes: We currently do not offer international shipping; therefore, customs duties and taxes are not applicable.
- Lost or Stolen Packages: Myria is not responsible for packages lost or stolen once they have been marked as delivered. Contact the shipping carrier for assistance with lost or stolen packages.
Contact Us
- For any questions or concerns regarding your shipment, reach out to our customer service team at care@myriaskincare.com. We are here to assist you.
Thank you for your understanding and for choosing Myria. Enjoy your luxurious experience!